Most companies do not know what they spend on their printing environment. Service is by far the highest input in the total cost of ownership of a printer fleet…not consumables! IT Departments are being asked to do more with less resources resulting in little attention being paid to the company’s printing and document processing. ECS has developed a comprehensive print service and management system to support our clients in their important print strategies.
Nationwide Service: ECS offers quality nationwide printer service and support. Our highly responsive technical support team is available to diagnose any printing problem. Service requests can be automated or submitted online 24 hours a day through our web portal. We have access to more than 10,000 service technicians located in the U.S., Canada, and Mexico. Our footprint provides extensive coverage across North America!
Print Management: In addition to our national printer service offering, ECS also provides total print management services. Print management offers broad visibility of the client's entire printing network. Our ECS Print Management can either be connected end to end with a service contract or supplies contract, or both. A company can typically realize significant cost savings by instituting a print management program.
Flexibility: ECS offers various service management methods, tailored to client needs, ranging from “Free service with purchase of parts and supplies” to “Cost-per-page.” Our print and service management offering is completely modular and scalable to fit the customer’s specific needs.
Contact an ECS representative today to learn more about this exciting offering!